Last Updated: April 13, 2026
This Terms of Service Agreement ("Agreement") is entered into by and between ieIMPACT Technologies Inc., a California corporation with offices at 2033 Gateway Place, Floor 5, San Jose, CA 95110 ("ieIMPACT," "we," "us," or "our") and you ("Customer," "you," or "your").
By accessing or using our website www.ieimpact.com and appraisal data entry services ("Services"), you agree to be bound by these terms. If you do not agree to these terms, do not use our Services.
If you are accepting on behalf of your employer or another entity, you represent and warrant that: (i) you have full legal authority to bind that entity to these terms; (ii) you have read and understand this Agreement; and (iii) you agree to this Agreement on behalf of the entity you represent.
Registration for an ieIMPACT account is free. You must provide current, accurate, complete, and updated information including your email address, name, phone number, and any other required details. You agree to notify us immediately of any changes to your registration information.
You are solely responsible for maintaining the confidentiality of your password and account. You agree not to share your password or security information with anyone. You are responsible for all activities that occur under your account, with or without your knowledge.
If you believe your password or account has been compromised, call us immediately at +1-408-256-0154.
Our Services are available only to individuals age 18 and over. Individuals are limited to one active account. You may not sell, trade, or transfer your account to another party.
ieIMPACT provides professional appraisal data entry services including:
ieIMPACT uses AI-assisted tools to support data entry, validation, and quality assurance. All AI-processed output is reviewed by trained professionals before delivery. AI tools do not replace the appraiser's professional judgment — all analytical decisions remain the appraiser's sole responsibility.
AMC-Connect is a separate ieIMPACT service that helps appraisers apply to Appraisal Management Companies (AMCs). It includes:
Use of AMC-Connect is governed by these Terms. You are responsible for ensuring that all information provided in AMC applications is accurate and current. ieIMPACT is not responsible for AMC approval decisions. Access AMC-Connect at amc-connect.ieimpact.com.
ieIMPACT offers free field inspection tools for licensed appraisers — a UAD 2.6 web form and PDF, and a UAD 3.6 web form and PDF. These are provided free of charge with no account required. Use of these resources is also subject to the separate Inspection Sheet Terms of Use.
Standard turnaround time is 6-24 hours. We offer expedited services:
We complete approximately 95% of manual data entry. We do not fill valuation adjustments or pictures unless specifically instructed. We do not perform appraisals or calculate property values—those remain the appraiser's professional responsibility in accordance with USPAP.
ieINSPECT is a free iOS mobile application for licensed real estate appraisers to capture field inspection data according to UAD 2.6 and UAD 3.6 form structures. Use of ieINSPECT is governed by these Terms, subject to the following specific provisions:
All payments are due in U.S. dollars. Payment is due when the completed report is delivered and is not conditional on loan approval or order cancellation. Fees are incurred only when ordering services.
We accept credit cards, debit cards, and PayPal. For credit/debit card payments:
We do not store credit card numbers on our servers. All payment processing is handled through secure, PCI-compliant payment processors.
Delinquent payments may bear interest at 5.5% per month (or the highest rate permitted by law, if less). Late payments incur a fee of $25.00 or 5% of the total balance due (whichever is higher). Accounts past due for more than 60 days may be sent to collections automatically.
Customers have 30 days to pay delinquent fees. After 30 days, we will automatically suspend your account until all outstanding fees are paid. If suspension continues for more than 60 days, we may terminate your account for breach.
Contact us within 30 days of receiving an invoice regarding any billing discrepancies or problems. If we do not hear from you within 30 days, we will assume the invoice is satisfactory.
You must provide:
You remain professionally responsible for all appraisal work. ieIMPACT provides data entry assistance only. You must review, verify, and take full professional responsibility for all completed reports in accordance with USPAP and applicable appraisal standards.
You agree not to:
All content on our website, including text, software, graphics, logos, images, and digital downloads, is the exclusive property of ieIMPACT Technologies Inc. and protected by U.S. and international copyright laws.
You may download or print one copy for personal, non-commercial use only, keeping all copyright notices intact. Any systematic retrieval, compilation, or commercial use is strictly prohibited without written permission.
Access to our Services may occasionally be unavailable, delayed, or limited due to hardware failure, software issues, system overload, natural disasters, or other causes beyond our control. We are not liable for any loss resulting from service interruptions.
THE SERVICES ARE PROVIDED "AS-IS" AND "WITH ALL FAULTS." We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be error-free or uninterrupted.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ieIMPACT SHALL NOT BE LIABLE FOR:
You agree to indemnify, defend, and hold harmless ieIMPACT and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:
You may terminate your account at any time by contacting customer support. Termination does not relieve you of payment obligations for services already rendered.
We may suspend or terminate your account, with or without cause, at any time. Reasons for termination may include:
Upon termination, your access to the Services will be removed. We may delete your data and files. All unpaid charges become immediately due and payable.
This Agreement shall be governed by the laws of the State of California, USA, without regard to conflict of law principles.
Any disputes arising from this Agreement shall be resolved through binding arbitration in Santa Clara County, California. By agreeing to arbitration, you waive your right to a jury trial. The arbitration award shall be binding and enforceable in any court of competent jurisdiction.
In any dispute, the prevailing party shall be entitled to reasonable attorneys' fees and costs in addition to any other relief granted.
We may modify this Agreement at any time. We will notify you of material changes by:
Your continued use of the Services after changes become effective constitutes acceptance of the modified terms. If you do not agree to the changes, you must stop using the Services and close your account.
This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and ieIMPACT and supersedes all prior agreements.
If any provision of this Agreement is found to be unenforceable, the remainder shall remain in full force and effect.
Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.
You may not assign or transfer your rights under this Agreement without our written consent. We may assign our rights and obligations without restriction.
By providing your mobile phone number and opting in, you consent to receive text messages from ieIMPACT Technologies Inc. The following terms govern our SMS communications:
ieIMPACT sends SMS messages for two purposes: (1) transactional messages — order confirmations, status updates, completed report notifications, and account security alerts; and (2) marketing messages — service updates, promotions, and ieIMPACT news, sent only where you have separately opted in.
You may opt in to SMS communications by providing your mobile number during account registration, on an order form, or through any other ieIMPACT opt-in mechanism. By opting in, you represent that you are the authorized account holder or customary user of the mobile number provided.
Reply STOP to any SMS message at any time to unsubscribe from that message program. You will receive a single confirmation text and no further messages will be sent to that number under that program. To opt out of all ieIMPACT SMS programs, contact us at [email protected]. Opting out of marketing SMS does not cancel transactional messages tied to active orders.
Reply HELP to any SMS message for assistance, or contact us directly at [email protected] or +1-408-256-0154.
Message frequency varies based on your account activity. Message and data rates may apply depending on your mobile carrier and plan. ieIMPACT is not responsible for any charges from your carrier. Carriers are not liable for delayed or undelivered messages.
Consent to receive marketing SMS messages is not a condition of purchasing or using any ieIMPACT service. You may use all ieIMPACT services without opting in to marketing text messages.
Mobile phone numbers collected for SMS communications will not be sold, rented, or shared with third parties for their own marketing or advertising purposes.
Our SMS program complies with the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles and Best Practices. By opting in, you consent to receive autodialed or prerecorded text messages from ieIMPACT at the mobile number you provide. You may revoke this consent at any time by replying STOP.
If you have questions about these Terms of Service, please contact us:
ieIMPACT Technologies Inc.
2033 Gateway Place
Floor 5
San Jose, CA 95110
Email: [email protected]
Phone: +1-408-256-0154
